Workplace observability & automation suite

The automation-first work operating system.

Q: How can I get support?

Email accounts@viably.app or join the Viably Discord to share feedback, ask questions, or say hi. Viably is a Supertype product, and receive the same level of care and customer support as other products in our portfolio.

An all-in-one work operating system built for modern businesses. Viably connects to 15+ business modules and external systems so each lead, enquiry, and payment arrives to trigger actionable work, fully composable by design.

Start free See pricing

Free plan forever with no credit card, and unlimited seats on every plan.

Working out of Slack already? Add Viably to your workspace.

Capture

Your business already produces the data. Viably turns them to tasks and customer journeys.

Contact forms, pricing enquiries, Stripe charges, support email, and your deploys all on a unified ledger that the CRM and task board read from. A ledger of truth nobody writes to manually.

Capture surfaceUnified ledger of truth your business relies on

01

One HTTP endpointAnything that can POST

POST hq.viably.app/relayIn-app events, product signups and notifications from external apps.

02

A mail forwardForward enquiries into a minted address

[email protected] → viablyAny incoming email routes to Viably's relay and update the contact record.

03

One shared addressCC Via on any email or calendar invite

[email protected]Filed on the conversation that person already has with you.

04

A Slack reactionFor teams who already live there

🐛 📋 🏅One emoji on the message, or tag @Via in Slack.

Prebuilt on top

SlackReactions that become work

GitHubTwo-way issue sync

Google CalendarA shared team calendar

StripePayments in Slack

Google Search ConsoleSearch performance, graded

InstagramPosts, reels and audience

FacebookPage posts and audience

ThreadsPosts, replies and reposts

ClaudeYour inbox, over MCP

CursorIssues from the editor

CodexDeals from the terminal

Viably OCRBusiness cards to CSV

Webhook RelayAnything into Slack

EmailForward to inbox

Connect a source and the records self-populate and reconcile, which is what elevates the business from a system of records to a system of actions on those records.

The fact machine

Google Analytics says what happens inside your app. Viably says what is happening across the business.

Traditional work tools ask a person to be the bridge, copying a form submission onto a board and stitching notifications together into a story. Viably captures every signal, reconcile them into a unified timeline and steers attention without any manual entry.

POST hq.viably.app/relay

application/json

{

"type":"leadgen",

"email":"[email protected]",

"source":"Pricing page",

"interest":"Enterprise"

}

filed

leadgen

Enquiry from the pricing page

LedgerKept as leadgen, with the page that produced it
ContactNew record for Dwight Schrute, first touch attributed
WorkTask for Jim, due today at 5pm

A form submission arrives as four fields of JSON and leaves as an owned follow-up, without anybody opening a CRM to retype it.

Capture every signal, reconcile onceand steers the team's attention to work that matters

Contacts and CRM

A customer record that builds itself out of what already happened.

A CRM goes stale the moment your team stops typing into it, and every team stops typing into it. Viably assembles automatically from your contact forms, the enquiry email, the Stripe receipt, the reply your colleague sent and key in-app events you choose to POST to Viably, so a customer record is a byproduct of the work instead of a chore.

viably.app/contacts

Everything this person did

Built for teams who hate busy CRM workExplore Viably CRM

Unknown visitor[email protected]

Lead

Email

[email protected]

First touch

Paid social, leadership series

Fields typed in by a person0

Attributed revenue
Every payment traces back to the campaign, page or referral that brought in the customer, with lifetime value (LTV) on each contact. Works with utm_ fields and a custom referred_by_email field.
Conversion by source
See how many people from each source went on to buy, and which channels bring in paying customers. Works with referrals, UTMs and a custom referred_by_email field.
Responsiveness
See who is waiting on a reply, how long your team usually takes to answer, and which leads to act on next. @Via follows up on overdue tasks and outreach in Slack.

Logs and observability

One evidence-backed ledger you can query and export at will.

Viably webhook infrastructure provides developer-friendly tools for reliable webhook ingestion, delivery monitoring, safe retries, manual event retries, robust batching strategies, and queryable analytics. The same events feed the logs, the CRM and the task board, maintaining a single source of truth that updates itself.

Viably Logs in Action

The Viably webhook relay, showing endpoint health, event volume over ninety days, and the searchable delivery log

The Viably relay controls, showing retry settings, manual replay, CSV export, and the queryable event analytics

Receive external events via secure webhooks, direct native integrations, payment gateways or email-to-event pathways

Bringing an observability-first philosophy to your business.

Viably's webhook and logging infastructure sets the stage for an event-driven business environment, where leads, enquiries, payments, in-app events, and product deployments are captured and spawn work automatically so your team don't chase for signals in a sea of dashboards. Read the philosophy behind the way we built it.

Who we built Viably for

Teams punching above their weight class, with automation and observability as the force multiplier.

With teams spread across Singapore and Indonesia, we rely on Viably to keep the full team moving forward. Viably's automation-by-default ethos is central to how we work.

MuliaCEO, Algoritma Enterprise AI Educationalgorit.ma

Every issue, every task on the kanban, and everything that moves the needle for our team goes through Via. It organizes work in a way that is truly only possible because of all the automation hooks that it packs with it. We cannot imagine having to work without it after the third month.

Gerald BryanLead Architect, Sectors Financial AI Suitesectors.app

Sales and prospecting

Every enquiry is captured, matched to the person who sent it, and owned by name before it has a chance to go cold.

See the CRM

Customer service

Forward the support inbox once and every message becomes a contact with a thread you can answer, and a clock on how long they have waited.

Forward an inbox

Operations and engineering

Every event kept with the payload that proves it, queryable by category, and retried until it lands or replayed by hand when it does not.

Open the ledger

Viably was built inside three bootstrapped companies that had to stay lean in order to stay profitable, and they are still the workspaces it runs on every day. The way those teams work is written down in the Viably philosophy.

Who uses Viably

@Via works alongside your team in Slack

@Via is the AI coworker by Viably, and it lives in your Slack channels to keep work moving. It creates tasks, issues, team events and reminders from a single emoji reaction, and has built-in OCR to file your scanned cards into contact records in the CRM. Via also batches your notifications from external webhooks into Slack.

Everything Via does is written back to the ledger, and update your task boards and CRM accordingly.

Add Viably to Slack See what Via does

#product — Slack

Today

KM

Kevin10:42 AM

Checkout is throwing a 500 on the annual plan switch 😬

ViaApp10:42 AMGitHub

🐛Issue #218 created

Repo: viably/on_next
Assignee: @oscar
Priority: High
Status

OM

Oscar10:42 AM

We should fix this by Friday, probably the new checkout middleware.

ViaApp10:42 AM

📋Task created

Linked to issue #218, checkout middleware.

Assignee: @oscar
Due: Fri (in 2 days)
Size × Impact

ViaApp10:42 AM

🏅Medal awarded to @kevin malone

Climbing the #product leaderboard.

🥇@oscar77████████

🥈@kevin malone52█████░░░

🥉@jim41████░░░░

All-in-one command center

Visibility into every board, task, issue, contacts and SEO metrics.

Zero-code automation reaches every board, task, issues, contacts, and employee recognition. Configure what gets captured, watch the ledger fill, work the board, and track business outcomes all from one place.

Viably

viably.app/webhook-relay

Webhook delivery and analytics infrastructure for event ingestion and monitoring.

Explore the command center

A generous free plan, and $7 a day when you outgrow it.

Built for teams who would rather not spend their week managing the software that manages their work, which is what most work software becomes after the first year. Viably is billed per workspace rather than per seat, so bringing in the rest of the team costs nothing, which is a principle Viably was built on: a team that cannot see the business cannot take ownership of it. The Free plan carries the full feature set, and Viably+ raises the limits.

14 days

Viably+ trial.

Seats on every plan

$7

per day, billed annually

3,000

Events each month

Your whole team in Slack

It happened.The record already knows.

The observability-first work operating system built for automation engineers and growth-minded teams.

Slack

GitHub

Google Calendar

Stripe

Google Search Console

Instagram

Facebook

Threads

Claude

Cursor

Codex

Viably OCR

Webhook Relay

Email

An offline lead, a failed payment, an enquiry from a paying customer. Where most tools finish once the record is written, Viably builds the workflow, updates the status, and moves the project forward. You can bring signals into Viably from any source through our first-class webhooks support, to CC-ing Viably in your email correspondencer or calendar events, or through our native integrations with Stripe, Slack, and more.

Viably

viably.app/contacts

Every person the business has touched, filed and attributed accordingly.

FAQ

Frequently asked questions

What is Viably?

Viably is an automation-first work operating system. It connects to the systems your business already runs, records every lead, enquiry, payment, and deploy as it happens, collapses the people behind those events into one contact record, and turns the events worth acting on into tasks and issues that someone owns by name.

Do I need Slack to use Viably?

No. The endpoint accepts events, the ledger and the contact record are readable in the dashboard, and routing anything to a channel is an output you may never turn on. Teams who do live in Slack get a coworker called Via on top, so the same records can be created and answered from a conversation.

Where does the data in the CRM come from?

From the things your team was already doing. A contact form submission, a forwarded enquiry email, a Stripe charge, and a scanned business card all resolve to one person matched on their email address, so the record builds itself instead of waiting on manual entry.

What happens to an event after it arrives?

It is written to the relay log, enriched, attributed to a contact where one can be matched, and optionally routed to a channel or spawned as an owned task with a due date. Deliveries that fail are retried with exponential backoff, and the log stays queryable in the dashboard afterwards.

How much does Viably cost?

The Free plan is always available and includes the full feature set. Viably+ is $7 a day billed annually, with unlimited seats and no per-person charge, and it opens with 14 days free so you can put it through a real week of work before anything is billed.

How can I get support?

Email [email protected] or join the Viably Discord to share feedback, ask questions, or say hi. Viably is a Supertype product, and receive the same level of care and customer support as other products in our portfolio.

Documentation

Automation the Viably way

Browse all docs