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Instagram

Find out which posts and formats perform best.

Viably finds every post the account publishes, measures each one while the numbers are still climbing, and ranks formats on the average post.

Social · Instagram
@athleadReel18 hours ago

Three minutes on why the webhook log matters

9,840Views
7,206Reach
712Engagements
148Saves
Still climbing. A post this fresh is measured every hour until it is two days old.
Connect itPress Connect on the Social page, sign in to Instagram, and choose the account to read
What you needAn Instagram professional account, connected by a workspace admin
Up and running in5 minutes
On your planEvery plan, metered as a polled source
Where it landsThe Social dashboardThe weekly pulse in SlackWhatever channel you ask Via inReads only
What arrives

What Instagram reports, and what Viably does with it.

Viably reads these with read-only permissions. Instagram is the only one of the three platforms that reports saves.

Per post

Collected hourly for the first 48 hours and daily up to 30 days, while engagement is still climbing.
ViewsReachLikesCommentsSharesSaves

Per format

Counted separately and ranked on the average post.
ReelsFeed posts

Per account

Read from Instagram's own reporting, so account totals can differ from your posts added up.
FollowersReachPosts published
Discovery

Viably finds every post automatically.

Viably sweeps back through every post already live on the account and records the caption, format, permalink and date. Posts made from a phone or through a scheduler show up the same way.

  • Read-only access

    Viably only asks for reporting permissions and has no publishing scope, so it can't post anything under your name.

  • Measured while engagement climbs

    Viably measures each post hourly for the first two days, then daily up to thirty days.

  • Connected once

    Instagram permission lasts sixty days and Viably renews it before it expires, so no one has to sign in again.

Social · last 30 days
PostViewsReachEngagementsSaves
Three minutes on why the webhook log mattersReel
9,8407,206712148
Behind the rebuild, slide by slideReel
6,1024,88045896
Team offsite, day twoFeed post
2,2041,91514112
Viably shows reach per post and never adds it up across posts.
Fair comparison

Reach shows the best single post.

Adding up reach across posts counts the same person more than once and inflates the total. The headline figure shows the furthest a single post travelled, and Viably ranks formats on what the average post earns.

Instagram · which formats perform best
Reels6 posts234
Feed posts18 posts39
Engagement is likes, comments, shares and saves added together. Reach is never summed across posts, so eighteen feed images can't outrank six reels on volume alone.
In Slack

Your social numbers in the weekly pulse.

Your weekly pulse in Slack gets a line for each connected account, and you can ask Via about what performed well, what gained followers and which post was the best of the week from any channel.

Meet Via in Slack
#marketing · Slack
Today
Viably square
ViaApp10:42 AM
📊The week in social

Posted with the weekly pulse, one line for each connected account.

Posts
7
Views
31.4K (up 18%)
Best post
Reel, 9,840 views
Followers
up 214

One workspace price, however many accounts you run.

Viably polls Instagram for these numbers on a schedule, so the cost follows how often it polls. Connect the brand account and the founder's account and the whole team reads one dashboard at no extra charge.

14 days
Viably+ trial.
Seats on every plan
$7
per day, billed annually
3,000
Events each month
The Viably month in review, showing the period's headline figures
The Viably contacts dashboard, showing acquisition by source
The Viably event log, showing collected social metrics over time
The month's reach and engagement, next to the rest of your business metrics.
FAQ

Questions about the Instagram integration

Does Viably post to my Instagram account?
No. This power only reads. It asks for reporting permissions and never posts or schedules anything.
Does it only see posts made through Viably?
No. Viably finds posts that are already live on the account, whether they were created in the app, a scheduler, or on a phone.
Why do the numbers on a new post keep changing?
Engagement climbs for a day or two after a post goes live, so Viably measures a fresh post every hour for the first 48 hours and then daily up to 30 days.
How are reels compared against feed posts?
Separately, on what the average post achieves, so a format doesn't look strong just because you publish a lot of it.
Why is there a dash instead of a number?
A dash usually means one of two things: the platform does not report that metric, or that post has not been collected yet.
Why do the account figures not match the posts added up?
The post figures cover the posts Viably discovered and measured. The account figures come from Instagram's own reporting and count the account's overall performance.
What do I need before connecting?
An Instagram professional account and an admin of your Viably workspace to connect it. Setup is signing in to Instagram, with nothing to configure afterwards.
Ready when you are

Connect Instagram and see what performs.

Connect an Instagram account and the first posts appear within a few minutes.

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  • Powers on when you need them