ViablyViably
Instagram

Which posts earned their place, and which ones just filled the grid.

Viably finds everything the account publishes on its own, measures each post while the numbers are still climbing, and ranks the formats on the average post, so publishing a lot of one thing never makes it look like the strongest performer.

Social — Instagram
@supertypeReel18 hours ago

Three minutes on why your webhook log is the most underrated table in the business.

9,840Views
7,206Reach
612Engagements
148Saves
Still climbing. A post this fresh is measured every hour until it is two days old.
Connect itPress Connect on the Social page, sign in to Instagram, and choose the account to read
What you needAn Instagram professional account, connected by a workspace admin
Up and running in5 minutes
On your planEvery plan, metered as a polled source
Where it landsThe Social dashboardThe weekly pulse in SlackWhatever channel you ask Via inReads only
What arrives

What Instagram reports, and what Viably does with it.

Permissions are read-only, so nothing is ever published or scheduled on your behalf. Instagram is the only one of the three platforms that reports saves, which is the closest thing any of them has to a bookmark.

Per post

Collected hourly for the first 48 hours and daily up to 30 days, because engagement is still moving for the first day or two.
ViewsReachLikesCommentsSharesSaves

Per format

Counted separately and ranked on the average post, so twenty feed images do not out-rank three reels by weight of numbers.
ReelsFeed posts

Per account

Read from Instagram's own reporting, which is why the account figures and the posts added up answer slightly different questions.
FollowersReachPosts published
Discovery

It finds the posts, so nobody has to file them.

A discovery sweep walks the account backwards through everything already live, recording the caption, the format, the permalink and the date, and it keeps going until it runs out. Posts made from a phone, from a scheduler, or by whoever covers the account at the weekend all arrive the same way.

  • Read-only, and nothing else

    The permissions Viably asks for cover reporting. There is no publishing scope, so no scheduled post can ever appear under your name because of something here.

  • Measured while it still moves

    Hourly for the first two days and daily to thirty, after which engagement settles and the reporting stops earning its keep.

  • Connected once

    Instagram permission lasts sixty days and Viably renews it before it lapses, so a connected account stays connected without anybody remembering to sign in again.

Social — last 30 days
PostViewsReachEngagementsSaves
Why your webhook log mattersReel
9,8407,206612148
Behind the rebuildReel
6,1024,88040296
Team offsite, day twoFeed post
2,2041,91513112
Hiring: two engineersFeed post
1,8761,64088
Reach is shown per post and never summed, because the same person reached twice is still one person.
Fair comparison

Reach is never added up.

The same person reached twice is still one person, so summing reach across posts flatters an account instead of describing it. The headline shows the furthest a single post travelled, and the formats are ranked on what the average post earns, which is usually the afternoon a team discovers reels are carrying the account on a third of the work.

Instagram — which formats earn their place
Reels6 posts507
Feed posts12 posts149
Engagement is likes, comments, shares and saves added together, and reach is never summed across posts, so twelve feed images cannot out-rank six reels by weight of numbers.
In Slack

The week's social line, in the channel that already gets one.

Your weekly pulse carries a line for each connected account, and Via answers questions about what performed well, what gained followers and which post was the best of the week in whatever channel somebody happens to ask.

Meet Via, in Slack
#marketing — Slack
Today
Viably square
ViaApp10:42 AM
📊The week in social

Posted with the weekly pulse, one line for each connected account.

Posts
7
Views
31.4K (up 18%)
Best post
Reel, 9,840 views
Followers
up 214

One workspace price, however many accounts you run.

Viably goes and asks the platform for these numbers on a schedule, so what it costs follows how often it asks. Connect the brand account and the founder's account and the whole team still reads the same dashboard at no extra charge.

14 days
Viably+ trial.
Seats on every plan
$7
per day, billed annually
3,000
Events each month
The Viably month in review, showing the period's headline figures
The Viably contacts dashboard, showing acquisition by source
The Viably event log, showing collected social metrics over time
The month's reach and engagement, beside everything else the business did with it.
FAQ

Questions about the Instagram integration

Ready when you are

Find out which format is carrying the account.

Connect an Instagram account and the first posts appear within a few minutes. Nothing is ever published on your behalf.

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  • Powers on when you need them