ViablyViably
Slack and @Via

The AI coworker that lives in your Slack.

Your team makes decisions in Slack, and then someone has to record them somewhere else. Via turns a reaction into work that has an owner, answers questions about the week's leads and payments straight from the ledger, and writes every change back to the CRM and the dashboard the rest of the company reads.

Free plan forever with no credit card, and unlimited seats on every plan.

You can also run Viably from the dashboard without Slack.

#launch โ€” Slack
Today
OM
Oscar10:42 AM

@Via summarize this thread and file anything blocking the launch

Viably square
ViaApp10:42 AM
โœจThread summary + 2 issues filed

3 blockers surfaced across 42 messages. Filed the two that block launch.

  • Issue #221: annual-plan 500 (blocker)
  • Issue #222: webhook retry storm (blocker)
Connect itInstall Viably from Slack, then invite Via to the first channel you want it working in
What you needA Slack workspace, and permission to add an app to it
Up and running in5 minutes
On your planEvery plan, with unlimited seats
Where it landsThe channel the decision was made inThe kanban boardThe contact recordThe command centerTwo-way
What arrives

Three ways to set something in motion.

React to a message, mention @Via, or run a command. Via watches for the reactions your team already uses, answers when you mention it, and turns either into a record in Viably.

Reactions

Each reaction does one thing, in the channel where someone reacted.
๐Ÿ… award a medal๐Ÿ› file an issue๐Ÿ“Œ pin it๐Ÿ“‹ make it a taskโฐ remind us๐Ÿ”’ lock the thread๐Ÿ—“๏ธ put it on the calendar๐Ÿ“ง forward it on๐Ÿ“ท scan the image

Mentions

Via only reads the channels it was invited to.
File several issues from one threadCreate and reassign tasksFind an hour everyone is freeReport on the week's leads and paymentsUpload the matching rows as a CSV

Commands

For the jobs that have no message to react to.
/calendar/github-notify/leaderboard/tags
Reactions

Turn the reactions your team already uses into real work.

React to a message and Via turns it into a task, a record or a follow-up, right in the channel where the decision was made.

React ๐Ÿ…on a teammate's message and Viably awards them a medal, then updates the leaderboard.

Athlead HQ ยท Slack
#general
48
Today
KM
Kevin10:42 AM

Shipped the checkout hotfix, annual plans are paying again โœ…

Viably square
ViaApp10:42 AM
๐Ÿ…Medal awarded to @kevin malone

Climbing the #product leaderboard.

๐Ÿฅ‡@oscar77โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ
๐Ÿฅˆ@kevin malone52โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘
๐Ÿฅ‰@jim41โ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘โ–‘
ViablyViably
๐Ÿ…

Medal leaderboard

๐Ÿฅ‡@oscar77โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ
๐Ÿฅˆ@kevin malone52โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘
๐Ÿฅ‰@jim41โ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘โ–‘
4.@stanley31โ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘โ–‘โ–‘
10
Automations on one reaction
5 min
To set up the whole Slack path
0
Records anyone types by hand
Plays for revenue teams

Capture leads, answer questions and follow up on time.

Revenue teams do these three things in Slack every week. Each play below shows the conversation beside the records Via created from it.

#client-paperco ยท Slack

The enquiry arrives in Slack automatically, and someone on your team owns it the same day.

  • One ledger row

    The enquiry, kept with its original payload and filterable by category months later.

  • One contact record

    Matched on the email address. The payment that follows lands on the same person.

  • One owned task

    With an owner and a follow-up already scheduled for the due date.

Ask for several things in one sentence.

A single message in a channel often holds a task, a bug and a promise to check back on Friday. Via reads the whole message, works out which tool each part needs, and runs them together. The reply in the thread lists what it created.

Read the guide
#launch โ€” Slack
@Via spin up our launch tasks, log the annual-plan bug, and remind eng Friday

Done. Created 3 items:

  • Draft launch checklist
  • File bug: annual plan 500
  • Remind #eng on Friday 4pm
Under the hood

An assistant an admin can audit.

Viably records every turn with the model that answered it, what triggered it, how long it took and what it cost. Admins see the AI spend on the Usage page.

Several actions from one sentence

Ask for the quote to be tracked, the bug filed, and the channel reminded on Friday, and Via does all three from one message.

Two-tier model routing

A fast model reads what you meant and a capable one runs the tools.

Eight models to choose from

Pick the model your workspace prefers from the command center, or bring your own provider key and pay for the usage at cost.

Answers drawn from your own ledger

Questions about leads, sign-ups, contact forms and payments are answered from the relay ledger over any date range, and Via will upload the matching rows as a CSV.

Only the channels you invite it to

Via reads only the channels it has been added to. It can't see private channels or direct messages it wasn't invited to.

Every turn metered and visible

Viably records the model, trigger, latency and cost of each call on the Usage page.

The follow-through

Via follows up on the tasks it creates and logs the result.

Via checks in at 11:00 on the day a task is due, nudges the owner privately when it slips, gives the person who asked a heads-up, and writes the completion back to the ledger, so it counts in your month in review.

viably.app/tasks
1,284events on
the record
Mon 09:12Signal
Michael Scott asks about twelve seatsA forwarded enquiry arrives. Viably matches it to an existing contact and logs it in the ledger as inbound.
Automation that closes the loopobservability-first philosophy
Reminders

Set reminders in plain language.

React to a message with the alarm clock and type when you want it back, or ask Via to nudge a whole channel. Write the time the way you would say it, like โ€œin 3 daysโ€ or โ€œat 4pm Fridayโ€, and Viably sets it in your workspace timezone.

#product ยท Slack

React โฐ on any message and Via asks when. Reply in plain language and the message comes along as context. Or mention Via with a channel and a time, and it nudges the whole channel.

Every nudge links back to the message that started it
โฐ Reminder ยท Slack
you saidโ€œin 3 daysโ€
parsed locally without AI
Reminder set

Wednesday, 18 Jun ยท 4:00 PM

+3 daysin your workspace timezone (Asia/Singapore)

Write the time however you like, relative or absolute. Via reads it and sets an exact time in your team's timezone.

โฐ #standup ยท Slack
โฐ

Reminder set

Friday ยท 3:00 PM ยท the retro

Set in Slack and added to the shared team calendar at the same time.

๐Ÿ—“๏ธ /calendar ยท agenda
Friday ยท today
๐Ÿ“…Dunder Mifflin kickoff10:00 AM
๐Ÿ“‹Ship the Q3 deckDue today
โฐRetro reminder ยท #standup3:00 PM
๐Ÿ›Issue #218 ยท checkout 5005:30 PM
The dashboard

See everything Via does in one place.

In the dashboard, admins pick the model, read what Via has been asked to do, and see the tasks, reminders and medals it created. Via fills the screens below as it works.

ViablyViably

Every issue, every task on the kanban, and everything that moves the needle for our team goes through Via. It organizes work in a way that is truly only possible because of all the automation hooks that it packs with it. We cannot imagine having to work without it after the third month.

Gerald BryanLead Architect, Sectors Financial AI Suitesectors.app
Already running something

How Via compares to the tools you already use.

Most Slack teams already use a workflow builder to send events into a channel, plus a point tool or two. Each comparison goes capability by capability and says when the other tool is the better pick.

Invite your whole team at no extra cost.

Viably bills per workspace with unlimited seats, so support, sales and engineering can all work in the same channels. The Free plan includes the full feature set and Via, and Viably+ raises the limits for teams with more event volume.

14 days
Viably+ trial.
Seats on every plan
$7
per day, billed annually
3,000
Events each month
The Viably kanban board, with the issues and tasks Via filed from Slack messages
The Viably medal leaderboard, showing season standings and recently awarded medals
The Viably month in review, counting tasks completed, issues resolved and events captured
The board Via fills from the channel: every card here started as a reaction on someone's message.
FAQ

Questions about the Slack integration

What is Via?
Via is the Slack AI assistant that comes with Viably, and it works inside your Slack workspace. It watches for the reactions your team already sends, answers when it is mentioned, and turns both into real records: tasks with owners and due dates, issues that can sync to GitHub, reminders, calendar events, pinned decisions, and contacts in the CRM.
What can I ask Via to do?
Mention Via in any channel it has been invited to and ask in plain language. It summarises threads, files issues, creates and reassigns tasks, schedules reminders, finds an hour when everyone is free and books it, emails an approved address on your behalf, and reports on the leads and payments that arrived over a date range.
Can Via capture leads and enquiries for the CRM?
Yes. Point a contact form, a payment provider, or any service that can send an HTTP request at your Viably endpoint and the enquiry arrives in the channel you chose as a structured card. Viably matches it to a contact on the email address, keeps the event in the ledger with its payload, and one reaction turns it into a task with an owner.
Which AI models does Via use?
Via routes across providers, and your workspace can choose from eight or more models. A two-tier router reads intent with a fast model and executes tool calls with a capable one, so actions stay accurate without a long wait in the channel.
Can I bring my own API key?
Yes. Add your own provider key from the command center to pay for AI usage at cost, or stay on the pooled key within your plan's limits. Either way every turn is recorded with its model, trigger, latency and cost on the Usage page.
Does Via read private channels?
Only the ones you add it to. Via sees the channels it has been invited to and never reads direct messages between your teammates.
How do I set a reminder in Slack?
React to the message with the alarm clock and reply in plain language, or ask Via outright: remind this channel about the retro at 3pm Friday. A reminder can target a channel or a direct message, so you can nudge the whole team or one person, and the thread it came from stays attached to it.
Does Via understand natural-language times?
Yes. Write it the way you would say it, like โ€œin three daysโ€, โ€œat 3pm Fridayโ€ or โ€œnext Monday morningโ€. Viably works out the exact date and time in your workspace timezone.
Do I need Slack to use Viably?
No. The endpoint accepts events, and you can read the ledger and contact records in the dashboard. Slack routing is optional, and teams who work in Slack get Via on top.
How much does Via cost?
Via is included. The Free plan has the full feature set. Viably+ is seven dollars a day billed annually with unlimited seats, and starts with a 14-day free trial that charges nothing until the trial ends.
Ready when you are

Put Via in the channel where the work already happens.

Add Viably free, invite Via to one channel, and turn the first reaction into work with an owner.

SignalRecordOwned work
  • Free to start
  • No credit card required
  • Powers on when you need them