How it works
- 1
Whitelist a recipient (once)
An admin adds
[email protected]on the Powers โ Emailpage. Viably emails a verification link to that address. After one click, they're permanently whitelisted. - 2
React with ๐ง on any message
Viably opens a small picker showing the whitelisted recipients available. Choose one (or several) and confirm.
- 3
The thread is sent as a clean email
Viably formats the entire thread โ message text, replies, image attachments โ into a single email and sends it from your workspace's branded sender address.
- 4
Or ask Via in chat
In AI Chat: "email this thread to [email protected] and [email protected]". Same delivery, no menus โ useful when you're already in a Via conversation.
Whitelist verification
[email protected]. Each address must click a one-time link before it can receive any forwards.- Pending addresses show as
โณ pendinguntil verified. - Verification links don't expire, but re-adding sends a fresh one.
- Admins can remove entries at any time from the dashboard.
Trusted domains
@yourdomain.com is implicitly allowed.Trusted domains are reviewed by Viably staff to prevent accidental inclusion of public-mail providers (gmail.com, etc.). There is no self-serve write path.
Guardrails
- Only members of a channel can forward from it โ Viably never reads private channels it hasn't been added to.
- Every forward is logged so admins can audit who sent what, where.
- Images are uploaded to private storage and referenced via signed URLs that expire โ the email contains a permanent inline copy.
- Disable the power entirely from Powers โ Email if you want to switch it off temporarily.